Every product on our website comes with a warranty. You just need to contact the brand customer care to claim the warranty. You will just need to fill the Warranty Claim Request Form by sharing with all the necessary details - defect, invoice, model name, etc and share the GST invoice we provide you.
If you have purchased the products from our website i.e AVFive.com, you can directly contact us and our support team will connect you with the service centre near you and help you throughout the entire process.
The first step in claiming warranty on your high-end audio brand is to check the warranty card that comes with the product. This card will have all the information you need to know about the warranty, including the duration, terms and conditions, and contact information for the manufacturer. Make sure to keep this card in a safe place and refer to it whenever you need to claim warranty.
When you need to claim warranty, you need to contact the manufacturer's customer service or AVFive team. You can do this by phone, email, or through the manufacturer's website. Be prepared to provide your product's model number and serial number, as well as proof of purchase such as a bill or invoice.
It's also important to note that most high-end audio brands have authorized service centers in India. If you have any issues with your product, it's best to take it to an authorized service center for repair or replacement. This will ensure that the product is serviced by trained professionals and that the warranty is not voided.
How to check the authenticity of the products?
First of all, at Avfive we are only selling genuine seal packed products. While most of our other competitors are focussing on providing refurbished products at cheap rates, we are only focussing on providing authentic products with minimal profit margins.
You can always check the authenticity of the products through-
1- Genuine product will always have a warranty card inside the box. Serial number & name label of speakers is always mentioned on it. We recommend you would check warranty card & name label of product before the shop persons installs it
2- If any website offers you a price which is much lower than the MRP or price offered by other websites, kindly be alert and check speakers carefully.
3- Else you can directly visit the brand service centre and ask them to verify the product.